Privacy Policy

1. Introduction

Net-Zero Renewables is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website, use our products and services, or interact with us in any way. We are committed to complying with applicable data protection laws and ensuring your privacy is respected.

2. Information We Collect

2.1 Personal Information: We may collect personal information such as your name, address, phone number, email address, and other identifying information when you engage with our services.

2.2 Payment Information: If you make payments for our products or services, we may collect payment details, including credit card or bank account information, for processing your transactions.

2.3 Usage Data: We collect data about how you interact with our website, products, and services, including your IP address, browser type, and device information.

3. How We Use Your Information

3.1 Providing Services: We use your personal information to provide the products and services you request and to manage your account.

3.2 Communication: We may send you service-related messages, including notifications about your account or changes to our services. We may also send you marketing communications with your consent.

3.3 Improving Services: We analyse data to improve our products, services, and website, as well as to personalise your experience.

4. Sharing Your Information

We may share your personal information under the following circumstances:

4.1 With Service Providers: We may share your data with third-party service providers who assist us in delivering our products and services.

4.2 Legal Obligations: We may disclose your information if required by law, to comply with legal processes, or to protect our rights and interests.

4.3 Business Transfers: In the event of a merger, acquisition, or other corporate transaction, your data may be transferred to the acquiring entity.

5. Data Security

We take appropriate measures to protect your data against unauthorised access, disclosure, alteration, and destruction. We implement physical, technical, and administrative safeguards to secure your data.

6. Your Privacy Choices

6.1 Access and Correction: You have the right to access and correct your personal information. You can do so by contacting us using the information provided in Section 8.

6.2 Marketing Communications: You can opt out of receiving marketing communications at any time by following the opt-out instructions in our emails.

7. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect or maintain data from children under this age.

8. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Net-Zero Renewables
0191 691 1027

9. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices and legal requirements. The updated policy will be posted on our website, and the effective date will be revised accordingly.

By using our website or services, you consent to the terms of this Privacy Policy.